Wellbeing Support
Supporting the Wellbeing of Our Workforce
Downwell Group is proud to be a Company Supporter of the Lighthouse Construction Industry Charity, the only charity in the UK dedicated to providing emotional, physical, and financial wellbeing support to construction workers and their families.
We take the wellbeing of our people very seriously and has always been fundamental to the way we operate. By partnering with the Lighthouse Charity, we are strengthening our commitment to ensuring every member of our workforce has access to free, confidential, and 24/7 support whenever they need it. In addition, we have our own trained Mental Health First Aiders, who can also be contacted for support and advice.
Get the wellbeing support you need
The Lighthouse Charity provides a wide range of services, resources, and immediate support for anyone working in the construction and built environment sectors. These include the following FREE and confidential services:
24/7 Telephone Helpline: 0345 605 1956 (UK)
Support for emotional, physical, legal and financial issues.Live Web Chat
Real-time wellbeing support from helpline advisors – accessible through the Lighthouse Charity website.Text HARDHAT Service
Text “HARDHAT” to 85258 for immediate, anonymous support.Self Support App
A wellbeing mobile app with coping tools, assessments, and construction‑specific resources. [Download IOS | Download ANDROID]Drop-in Centres (“Lighthouse Beacons”) around the UK
Safe spaces to talk confidentially to professional advisors. [Find nearest location]Learning & Training
Access to wellbeing courses, awareness modules, and mental‑health training. [Learn more]
Links to all services can be accessed directly from the Lighthouse Charity website: https://lighthousecharity.org
The Lighthouse services are strictly confidential and they provide no information to employers.
Mental Health First Aiders
As part of our ongoing commitment to wellbeing, several members of the Downwell Group team will soon be trained as Mental Health First Aiders – the list will be updated below. This further strengthens the support available across our sites and offices.
Mental Health First Aiders will be trained to:
- Listen without judgement
- Offer reassurance and guidance
- Signpost to professional help, including the Lighthouse Charity
- Support colleagues experiencing stress, anxiety, or crisis
For more information, contact a trained member of the team, or email the wellbeing team at wellbeing@downwell.co.uk, for a confidential conversation.
If You Need Help - Please Reach Out
Your wellbeing matters. Whether you’re on site, travelling, or at home, support is only a phone call or message away.
Downwell Group fully supports the Lighthouse Charity’s mission to improve the emotional, physical, and financial wellbeing of everyone in the construction community.